A woman is suing a salon in Los Angeles, claiming she was “on the verge” of a “nervous breakdown” and ended up with facial hair and a wig that made her look like a “b*tch” during the hair-removal procedure.
The lawsuit filed Friday in Los Altos Superior Court says Dr. Jennifer M. Brown, owner of L.L.
L Cosmetics in Los Gatos, Calif., failed to follow proper safety procedures for removing hair from women with long hair.
The salon is the subject of multiple complaints about the procedure from customers, the lawsuit said.
The suit also says Brown has failed to provide adequate medical information to her customers and that the salon has been fined $25,000 in recent years.
Brown said she would not comment on the lawsuit.
Brown told Fox News that she has worked with more than 40 patients since opening in 2011 and that about half of her clients were women with short hair.
She said she is “absolutely not ashamed” of her procedures.
Brown’s salon has two locations, one in Los Banos and the other in Orange County, where she is a certified cosmetic technician.
Brown was hired in 2011 to perform hair removal in a large, private salon.
In addition to hair removal, Brown said her hair is treated with shampoo and conditioner and that she uses the “most gentle form of wax” available.
She has also performed facial hair removal and hair transplants.
Brown previously told Fox affiliate KTLA that her staff were aware of the possibility of patients suffering from an allergic reaction after removing their hair and that they did not warn customers of the potential health risks of hair removal.
Brown does not have a licensed medical license.
The case has not been tested in court and Brown has not responded to requests for comment from Fox News.
L.S. Cosmetics is owned by cosmetics giant L’Oreal, which is in the process of purchasing L’Oréal.
L’Occitane was founded in 1852 in Paris and is now a major cosmetics company.
The company was sold to French pharmaceutical giant AstraZeneca in 2011 for $11.5 billion.